All Back Office Finance Solutions services and plans are delivered digitally via the internet within 1–7 business days from the order date, depending on the selected service.
At Back Office Finance Solutions, we are committed to protecting your privacy and ensuring the security of your personal and financial information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website and services.
At Back Office Finance Solutions, customer satisfaction is our priority. We offer a 30-day money-back guarantee for new purchases. If you are not satisfied with our services, you may request a refund within 30 days of your purchase.
Approved refunds may take up to 30 business days to process and will be issued to the original payment method (credit/debit card or bank account).
Refunds may be granted under the following conditions:
1. Non-Delivery of Service
If you do not receive your service within the promised time frame, please contact us. Claims must be submitted within 30 days of the expected delivery date.
2. Technical Issues or Access Problems
If you experience issues accessing or using our services, please contact our support team. We will work to resolve the issue promptly. Failure to report such issues within 30 days may result in rejection of the refund request.
3. Major Service Defects
In rare cases where a significant issue occurs, our technical team will attempt to resolve it within 72 hours.
4. Service Not as Described
If the service provided does not match the description on our website, you must notify us within 30 days with clear evidence. Refunds will not be issued based on personal expectations beyond the stated service features.
To request a refund, please contact us with:
Our team will review your request and respond accordingly.
You may request cancellation of your service within the eligible refund period. Once the service has been fully delivered or completed, cancellations may not be applicable.
